Hospitality Management Series: The Quest for Remarkable Service

Hospitality Management Series: The Quest for Remarkable Service Book Details

By Ed Rehkopf

  • Category: Industries & Professions, Books, Business & Personal Finance, Management & Leadership
  • Type: ebook
  • Release Date: 2012-05-13
  • Author: Ed Rehkopf
  • Book Ratings: 4.5/5 (18 User Reviews)
Score Ratings: 4.5
4.5
Based on 18 User Reviews

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Hospitality Management Series: The Quest for Remarkable Service Summary

A description of the necessary organizational building blocks for your hospitality operation to consistently deliver high levels of customer service. Though originally written for the private club industry, the concepts contained in this book apply just as much to any hospitality operation - hotels, resorts, and restaurants.

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